Chaguanas Branch Closure Information
NOTICE
The Chaguanas Branch of the PSCU Credit Union Cooperative Society Limited, located at 1st Floor Mid Centre Mall, Southern Main Road Chaguanas will be closed on December 31st 2021.
It became necessary to take this unfortunate step to close the branch due to changing members habits and a significant decline in the number of in-branch visits over the years.
An information packet will be available on our website by the 31st October 2021 and for collection at branches from 3rd November, 2021. These documents will provide information on the closure, alternative arrangements and payment systems for members who utilize this branch.
Our Focus at PSCU Credit Union Cooperative Society Limited remains on personalized relationships and balancing the needs of our members.
For more information visit www.pscutt.com
OR
- Step 1: Please download the required editable PDF Account Transfer Form
- Step 2: Open with Adobe Acrobat and complete. (If you do not have Adobe Acrobat you can download here)
- Step 3: After completion, verify that included information is accurate, then save the document.
- Step 4 : Submit completed PDF Account Transfer Form here or you can email it directly to chaguanas@pscutt.com
FAQs
The last day of operation is December 31st 2021. The Chaguanas Branch will cease operations with effect from Monday, January 3rd 2022 onwards. All other PSCU branches: Port of Spain, Arima, San Fernando and Tobago will continue to operate as usual.
The closure is due to changing member habits and a decline in the number of in-branch visits over the years.
Yes you can. Please visit the Chaguanas branch and one of our Customer Service Representatives will walk you through the process or go online to complete the form.
PSCU Credit Union will make a number of solutions available, that will be ready soon for your convenience. These are:
- SurePay
- A partnership with another credit union to facilitate cash transactions.
- A Mobile Unit
It is important to note, that all members have access to PSCU Credit Union’s online banking facility. Should you need assistance to utilize the online banking, please visit any branch or call. To register for online banking please visit our website Online and Mobile Banking – PSCU Credit Union Co-Operative Society Ltd. (pscutt.com) or email us the completed online form at personalbanking@pscutt.com
Your existing account information will remain unchanged and will not be affected by the closure. All accounts will be transferred to the San Fernando / Port of Spain branches, unless otherwise communicated in writing to the credit union by the member.
Loan customers should make their payments as usual. Standing order and Payroll transactions will also remain unchanged, and you may proceed to any of our other branches for further transactions.
Branch locations are indicated below:
Port of Spain
#24 Sackville Street, POS
Phone: 623-7570
Arima
#16 Cocorite Road, Arima.
Phone: 667-3404
San Fernando
#8A Naparima
Mayaro Road
Cocoyea.
Phone: 652-2529
Tobago
TLH Building Milford
Road, Scarborough.
Phone: 639-1926
Trinidad branches are open Monday to Friday 8:00 am to 3:30 pm.
Tobago branch is open Monday to Friday 8:30 am to 4:00 pm
No! The F.I.P plan will not be impacted due to the closure of the branch.
Yes you can! Please visit the following link: https://pscutt.com/insurance-claims/
No! The Onyx Visa Debit Card will not be impacted due to the closure of the branch.
No! The major Medical Plan, will not be impacted due to the closure of the branch.
Yes you can! Please visit the following link: https://pscutt.com/insurance-claims/
Yes you can! Please follow the instructions given via this link: https://pscutt.com/deposit-and-payment-options-process/
Yes you can! Please follow the instructions given via this link: Automated Clearing House Form (ACH) – PSCU Credit Union Co-Operative Society Ltd. (pscutt.com)
All products/services remain unchanged as a result of the branch closure.
USEFUL LINKS
If you haven’t register for Online Banking click here to register: Online and Mobile Banking – PSCU Credit Union Co-Operative Society Ltd. (pscutt.com)
To transfer funds from your Bank to PSCU account click here: Deposit and Payment Options Process – PSCU Credit Union Co-Operative Society Ltd. (pscutt.com)
To transfer funds from your PSCU account to your Bank click here: Automated Clearing House Form (ACH) – PSCU Credit Union Co-Operative Society Ltd. (pscutt.com)
To Submit your health plan claim click here: Insurance Claims – PSCU Credit Union Co-Operative Society Ltd. (pscutt.com)
To submit your F.I.P claim click here: Insurance Claims – PSCU Credit Union Co-Operative Society Ltd. (pscutt.com)